Prometheus
We provide Prometheus consulting, deployment, monitoring integration, alert development, and technical support. We help organizations establish metrics collection and alerting for infrastructure, applications, and platform services using the open source Prometheus ecosystem.
Our services cover monitoring architecture, exporters, application instrumentation, PromQL, recording rules, alert routing, and platform maintenance. We work with your developers and operators to define the signals that matter and connect those signals to useful investigation and response procedures.
Monitoring is useful when it helps people understand service behavior and decide what action to take. Too many labels, unreliable collection, or poorly defined alerts can make that harder rather than easier.
We help your team build a maintainable metrics foundation, with clear ownership of targets, rules, alerts, and the monitoring platform itself.
What we do
01 / 10
Plan metrics collection around the systems and operating questions it must support. We review target counts, metric volumes, retention needs, network access, and availability requirements before defining a Prometheus architecture and implementation sequence.
02 / 10
Establish Prometheus with validated collection and documented settings. We configure scrape jobs, target discovery, storage, and connectivity, then verify that the selected systems are reporting the expected metrics and that collection failures are visible.
03 / 10
Connect infrastructure and services through suitable exporters and native metrics endpoints. We review exporter compatibility, permissions, collection cost, and label behavior so that teams understand both the usefulness and the operating requirements of the added monitoring.
04 / 10
Help developers expose metrics that describe application behavior. We review counters, gauges, histograms, and labels in relation to request flows and operating questions, then validate how the metrics can be queried and used during investigation.
05 / 10
Build queries and recording rules that turn raw measurements into understandable operational signals. We review metric semantics, aggregation, and time behavior, testing expressions against expected conditions so that dashboards and alerts use appropriate calculations.
06 / 10
Develop alerts around conditions that require action. We configure alert rules and Alertmanager routing, grouping, and notification behavior, then test the delivery path and document the investigation information operators need when an alert arrives.
07 / 10
Investigate monitoring platform growth and slow queries. We review series counts, labels, scrape frequency, storage use, and query patterns before testing changes that make collection and querying more manageable without discarding the signals operators need.
08 / 10
Prepare the monitoring platform for failure and maintenance. We review redundancy, configuration recovery, available snapshot procedures, and remote storage integration where selected, and validate collection and alerting after changes to the environment.
09 / 10
Get help with missing targets, failed scrapes, high cardinality, storage growth, expensive queries, broken rules, and missed notifications. We examine the available evidence, coordinate investigation across the relevant components, and help your team identify corrective actions.
Support arrangements define the covered environment, service hours, communication channels, priorities, and escalation process. This gives your team a clear route for requesting assistance and following an issue through investigation, validation, and closure.
10 / 10
Build practical understanding of metrics design, exporters, PromQL, recording rules, Alertmanager, cardinality management, and monitoring platform operations. We tailor sessions to the environment and the responsibilities of the people developing, administering, and supporting it.
Workshops can use your configuration, representative examples, and agreed operating scenarios. Documentation and runbook walkthroughs help your team apply the knowledge after the engagement.
How we engage
You may need a technical assessment, a defined implementation project, help with a recurring problem, or ongoing operational assistance. We offer consulting, project delivery, and support arrangements built around that need.
We can work alongside your internal team or take responsibility for agreed activities. The scope sets out the environment, dependencies, access, deliverables, and responsibilities, with coverage and response targets defined in the service agreement. Ongoing engagements can include scheduled health reviews, maintenance planning, and progress reporting.
01
Assessments, architecture reviews and technical guidance.
02
Implementation, migration and upgrade projects with handover.
03
Incident investigation and resolution guidance under agreed coverage.
04
Ongoing administration for the activities assigned to us.
We start with the questions operators need to answer and the conditions that require a response. Queries and alerts are tested against realistic events, with ownership, expected behavior, and investigation steps documented alongside their configuration.
We agree the work and acceptance checks with your team, validate changes in a suitable environment, and document the outcome. Clear handover makes the configuration, operating procedures, and next actions easier to maintain after delivery.
Versions below were confirmed against upstream release information on 15 October 2026. We reconfirm them at the start of each engagement.
Standard support is delivered in business hours, Monday to Saturday, India Standard Time. Coverage hours, response targets and escalation steps for each severity are defined in the service agreement. Upstream response times are outside our control.
Get in touch
Building a metrics platform or improving Prometheus alerts and reliability? Share your infrastructure, applications, monitoring gaps, and operational requirements so we can define a focused engagement.
Prometheus is a trademark of its respective owner and is used here only to describe the software we support. We are an independent service provider and are not affiliated with, endorsed by or sponsored by the Prometheus project or the Cloud Native Computing Foundation.
Copyright 2026 AMNEX INFOTECHNOLOGIES PRIVATE LIMITED.
