Grafana OSS
We provide Grafana OSS consulting, deployment, dashboard development, data source integration, and operational support. We help organizations create a shared view of application and infrastructure behavior using the capabilities available in the open source edition.
Our services connect dashboard design with data quality, query behavior, access, alerting, and platform maintenance. We work with your operators, developers, and service owners to present information that supports investigation and day-to-day decisions.
An effective dashboard needs meaningful measurements, clear labels, appropriate time ranges, and reliable queries. Its usefulness also depends on the data sources and the people responsible for maintaining it.
We help your team build and organize Grafana content as part of an operational workflow, with edition-appropriate access and integration choices.
What we do
01 / 10
Define the questions Grafana should help your teams answer. We review available data sources, user groups, service relationships, and existing dashboards before planning the views and platform setup needed for practical operational use.
02 / 10
Establish Grafana OSS with validated platform settings and dependencies. We configure the application, selected metadata database, and network access, then verify service behavior and document the deployment for administration and future maintenance.
03 / 10
Connect Grafana to the monitoring and analytical systems selected for the project. We configure available data source integrations, review plugin compatibility and licensing, and validate permissions, queries, and connection behavior before dashboard development proceeds.
04 / 10
Create dashboards around user tasks and service behavior. We organize panels, variables, filters, and navigation, validating units and calculations so that teams can interpret the information and move from an overview to a useful investigation path.
05 / 10
Investigate slow or expensive dashboard requests across Grafana and its data sources. We review time ranges, refresh intervals, query structure, and returned data, then test improvements with representative user activity and source-system constraints.
06 / 10
Configure the alerting capabilities available in Grafana OSS for selected operational conditions. We review evaluation behavior, contact points, and notification policies, and test the route from a detected condition to an actionable message and investigation guide.
07 / 10
Organize platform access and configuration using the capabilities of the selected OSS release. We review users, teams, organizations, folders, and supported provisioning methods so that administration remains understandable and recurring changes are easier to manage.
08 / 10
Keep dashboards and platform configuration recoverable through planned change. We protect the metadata database and required configuration, review plugin and version compatibility, and validate dashboards, data sources, and alerts after upgrades or restoration.
09 / 10
Get help with broken panels, failed data sources, slow queries, access problems, alert delivery issues, and plugin or upgrade errors. We examine the available evidence, coordinate investigation across the relevant components, and help your team identify corrective actions.
Support arrangements define the covered environment, service hours, communication channels, priorities, and escalation process. This gives your team a clear route for requesting assistance and following an issue through investigation, validation, and closure.
10 / 10
Build practical understanding of dashboard authoring, data source administration, query review, OSS alerting, provisioning, backup, and platform maintenance. We tailor sessions to the environment and the responsibilities of the people developing, administering, and supporting it.
Workshops can use your configuration, representative examples, and agreed operating scenarios. Documentation and runbook walkthroughs help your team apply the knowledge after the engagement.
How we engage
You may need a technical assessment, a defined implementation project, help with a recurring problem, or ongoing operational assistance. We offer consulting, project delivery, and support arrangements built around that need.
We can work alongside your internal team or take responsibility for agreed activities. The scope sets out the environment, dependencies, access, deliverables, and responsibilities, with coverage and response targets defined in the service agreement. Ongoing engagements can include scheduled health reviews, maintenance planning, and progress reporting.
01
Assessments, architecture reviews and technical guidance.
02
Implementation, migration and upgrade projects with handover.
03
Incident investigation and resolution guidance under agreed coverage.
04
Ongoing administration for the activities assigned to us.
We review dashboards with the people who will use them during normal operations and incidents. Validation includes units, filters, data freshness, permissions, and the data-source behavior behind each panel, helping your team maintain views that remain useful over time.
We agree the work and acceptance checks with your team, validate changes in a suitable environment, and document the outcome. Clear handover makes the configuration, operating procedures, and next actions easier to maintain after delivery.
Versions below were confirmed against upstream release information on 15 October 2026. We reconfirm them at the start of each engagement.
Grafana Enterprise and Grafana Cloud are separate commercial products and are not covered. AGPLv3: modifications to Grafana that are exposed over a network carry source-code obligations. We advise on compliance and prefer configuration over code changes.
Standard support is delivered in business hours, Monday to Saturday, India Standard Time. Coverage hours, response targets and escalation steps for each severity are defined in the service agreement. Upstream response times are outside our control.
Get in touch
Creating an operational dashboard portal or improving an existing Grafana OSS environment? Share your data sources, user groups, dashboard needs, and current challenges so we can plan the services required.
Grafana is a trademark of its respective owner and is used here only to describe the software we support. We are an independent service provider and are not affiliated with, endorsed by or sponsored by the Grafana Labs.
Copyright 2026 AMNEX INFOTECHNOLOGIES PRIVATE LIMITED.
